Sub-processors

The third parties this service relies on to operate, and what each does.

Overview

Rovela runs its own mail transport, so the delivery of a message involves no third party. The services below are the only third parties that touch customer data, and each has a narrow, defined role.

Current sub-processors

ProviderPurposeLocation
Hetzner Online GmbHHosting: the servers that run the API, mail transport, and storage.Germany
Waffo LtdPayment processing: charges and refunds. Receives only billing details, not message or contact data.United States

Changes to this list

When a new sub-processor is added or an existing one is removed, this page is updated. Material changes are also announced to affected customers in advance where practical.